Billing Terms & Conditions

We accept secure and reliable payment methods to ensure a safe shopping experience for all customers.

Accepted Payment Methods

We currently accept the following payment options:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover
  • PayPal
  • Shop Pay

By completing a purchase, you confirm that you are authorized to use the selected payment method and agree to pay the full order amount.

Pricing & Currency

  • All prices displayed on our website are in UAE Dirham (AED)
  • Prices may be updated at any time without prior notice
  • Applicable taxes and shipping fees will be calculated and shown at checkout based on your delivery address

Order Processing

  • Orders are processed only after full payment is successfully received
  • We reserve the right to cancel or refuse any order at our discretion, including in cases such as:
  • Product unavailability
  • Pricing or listing errors
  • Suspected fraudulent activity

If an order is cancelled after payment, a full refund will be issued to the original payment method.

Shipping & Delivery

  • Shipping fees and estimated delivery times are displayed at checkout
  • Delivery times may vary due to courier delays or unforeseen circumstances
  • Once the order is handed over to the shipping carrier, we are not responsible for delays caused by the courier service

Returns & Refunds

We want you to be fully satisfied with your purchase:

  • Returns are accepted within 30 days of delivery
  • Items must be unused, unopened, and in original packaging
  • Free shipping and returns: On all orders over 500 AED

Return shipping costs are the responsibility of the customer unless the item is damaged, defective, or incorrect.

Privacy & Data Protection

Your personal and payment information is handled securely in accordance with our Privacy Policy. By placing an order, you agree to the collection and use of your data as described in that policy.

Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of 123Derma or its licensors. You may not copy, reproduce, or distribute any content without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, 123Derma is not liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products.

Policy Updates

We reserve the right to update or modify this Payment Policy at any time. Changes will take effect immediately upon posting on our website. Continued use of our services indicates acceptance of the updated terms.